The Institute for Healthcare Improvement (IHI) developed the Triple Aim framework that lays out an approach to optimising healthcare system performance. It is IHI’s belief that new designs must be developed to simultaneously pursue three dimensions, which we call the “Triple Aim”:
- Improving the patient experience of care (including quality and satisfaction);
- Improving the health of populations; and
- Reducing the cost per capita of healthcare.
This approach is needed because health providers are under pressure to derive greater value from the resources devoted to their healthcare systems. Moreover, ageing populations and increased longevity, coupled with chronic health problems, have become a global challenge, putting new demands on medical and social services.